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Let us help you with your query. Why not make the most of our callback or live chat facilities for a faster response? If it's not urgent then please complete the following questions.All enquiries will receive a personal response in seven working days.

Contact us

Please complete the following questions and click on Next

Our ref
Date & time received by us 08/07/2022 07:13:04 PM

Your contact details

*First name
Telephone Number(s)
We require your telephone number in case we need to get in touch with you about your enquiry. We may also use this information in case we need to contact you in future, for example, if we need to inform you about an incident that has occurred in your area we may call or text you.
Please include the STD code
Preferred number
Please indicate daytime/preferred number
*Email Address
Please enter your full email address. We need this in case we have to contact you about your enquiry. We may also use this information to inform you about the latest competitions, offers and news. If you receive such an email you'll be able to unsubscribe at any point. We wont share your email address with any third parties.
*denotes a required field so that we can process your information

Your account details

Customer Reference Number
You can find your Customer Reference Number (sometimes referred to as an account number) at the top of your last bill or letter that we sent you.  It's the long number that we need. Please enter your number without any spaces.

Please enter either an 11, 15 or 16 digit number as shown on your bill/card left
*Address Line 1
*Address Line 2
Address Line 3
Address Line 4
Address Line 5

Your message

*Business Area
Please select a Business Area and Subject and type your Comments into the box provided.
Privacy statement
We take all the necessary steps to comply with our obligations under the Data Protection Act 1998. We only promote commercial products which relate to our main business (water and sewerage services). We may share your information with credit reference agencies, our group companies, local authorities, other utilities and other companies for use in credit decisions, for fraud prevention and to pursue debtors. If you need any further information please call us on 0345 1 24 24 24 or write to us at our registered address.
Any information sent to Yorkshire Water will be used for internal purposes only. Please tick the box below if you wish to receive special offers on new products and services from carefully selected third parties (e.g. water butts, plumbing and drainage cover)

Privacy statement

Declined future YW marketing information
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