https://www.yorkshirewater.com/

Priority Services

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1

Your Details

About You

Please enter your full email address. We need this in case we have to contact you about your enquiry. We may also use this information to inform you about the latest competitions, offers and news. If you receive such an email you'll be able to unsubscribe at any point. We wont share your email address with any third parties.

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2

Your Account Details

You can find your Customer Reference Number (sometimes referred to as an account number) at the top of your last bill or letter that we sent you.  It's the long number that we need. Please enter your number without any spaces.

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The address which appears on your bill
If your address is not found please complete the details in the conventional way below
3

Services Required

At least one option must be selected

We can send your bill and other information in large print.

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We can send your bill and other information in Braille.

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We can provide a copy of our Customer Guide on CD.

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We can provide a copy of our Customer Guide on cassette.

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We can telephone you with the details of your bill

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If you're unable to read your meter and need to understand your water usage we can take additional meter readings.

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We can call and see you to let you know if we're going to interrupt your supply.

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We can inform you by text telephone about any planned interruptions to your water supply.

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If you have a disability, a serious injury, mobility issues or a serious medical condition we can provide bottled water if we need to interrupt your water supply.

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We will discuss your needs with you if we need to interrupt your water supply.

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We can send your bills to a nominated friend or family member.

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4

Keeping You Safe

To help reduce the risk of bogus callers getting in to your property you can set up a free password that our colleagues, or people working on our behalf, will quote when visiting you.

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5

Additional Information

6

Submit

We take all the necessary steps to comply with our obligations under the Data Protection Act 1998. We only promote commercial products which relate to our main business (water and sewerage services). We may share your information with credit reference agencies, our group companies, local authorities, other utilities and other companies for use in credit decisions, for fraud prevention and to pursue debtors. If you need any further information please call us on 0345 1 24 24 24 or write to us at our registered address.

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Our full Privacy Statement can be seen here.
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