Contact us if you are moving home within the Yorkshire region

Your contact details

We require your contact details in case we need to get in touch with you about your enquiry/contact. We may also collect your details for market research purposes so we can continue to improve our services.

The home you're leaving

Were you responsible for charges at this address? Please let us know if you were responsible for paying your water and sewerage bill at the property you're moving out of so we can update our records.

Yes No

Customer Reference Number You can find your Customer Reference Number (sometimes referred to as an account number) at the top of your last bill or letter that we sent you.  It's the long number that we need. Please enter your number without any spaces.	Please enter either an 11, 15 or 16 digit number as shown on your bill/card left
*Address Line 1
*Address Line 2
Address Line 3
Address Line 4
Address Line 5
*PostCode

About your old home

Date when you moved your furniture out of your property or your tenancy finished.(dd/mm/yyyy) Please let us know the date that you moved out of the property or your tenancy finished. The date is automatically set for today.	/ /
If the property has a water meter, please supply the meter reading when you left the property : We only require the black numbers (cubic metres).  If your reading has less than five digits please place zero/s before the number.

New owner's name Providing the new owners name will help us set up an account for the new tenant and attribute any additional charges incurred from the date you moved out.
Their previous address Providing the new owners address will help us set up an account for the new tenant and attribute any additional charges incurred from the date you moved out.
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Address Line 5
PostCode

Your new property details

Please provide the address of the property you're moving to. This will help us update your account.

About your new home

*Will you be responsible for paying the water services charges at this new address? Please let us know whether you'll be responsible for paying your water and sewerage bill at this new address so we can update our records.		YES NO

Date when you moved your furniture into the property or your tenancy started. Please let us know when you moved into your new property. This will help us make sure that any charges for this property are attributed to the correct person.	/ /
How many people live in the property? This information will enable us to understand your water usage so we can ensure that our charges reflect your circumstances and we can help if your consumption seems high for the number of occupants. It may also be used to identify whether you're entitled to any special tariffs.	1 2 3 4 5 6 7 8 9 10+
If the property has a water meter, please supply the meter reading when you moved into the property: We only require the black numbers (cubic metres).  If your reading has less than five digits please place zero/s before the number.

Is any part of the property used for business purposes? If any part of your property is used for business purposes different tariffs may apply. Please provide details of the type of business operating at this address.	YES NO
If Yes please state the purpose :
Please send my details of how to pay by, Please select one of the payment options listed. You can change your payment arrangements at a later date if you like.	Direct Debit - the easiest way to pay Monthy Instalments - usually 8 payments per year on 10th or 25th of the month Half yearly - two payments per year

If bills should be sent to a different address please supply the details here

In some cases you may want to send the bill for this property to a different address, for example, if you're a landlord or you're paying the charges on someone else's behalf.

Privacy statement We take all the necessary steps to comply with our obligations under the Data Protection Act 1998. We only promote commercial products which relate to our main business (water and sewerage services). We may share your information with credit reference agencies, our group companies, local authorities, other utilities and other companies for use in credit decisions, for fraud prevention and to pursue debtors. If you need any further information please call us on 0345 1 24 24 24 or write to us at our registered address.

Any information sent to Yorkshire Water will be used for internal purposes only. Please tick the box below if you wish to receive special offers on new products and services from carefully selected third parties (e.g. water butts, plumbing and drainage cover) Yes